EPSILON AI GLOBAL

Enterprise AI.
Proven in practice.
Built to scale.

Epsilon AI Global designs and delivers complex enterprise systems across data, knowledge, voice, computer vision and predictive operations—backed by published outcomes and verifiable company credentials.

Registered in the USA, Egypt & Saudi ArabiaPartnership markets: UAE & Iraq
Epsilon AI team presenting its products at AI Everything Egypt, Cairo, 2026
Team & product showcase · Cairo, 2026Epsilon AI at AI Everything Egypt
RAG.INS enterprise knowledge workspace demonstration with sample data
Knowledge intelligence · product demoRAG.INS enterprise workspace
Representative predictive maintenance dashboard for a ZyloDent dental 3D printer using sample data
ZyloDent operations · representative interfaceDental 3D-printing maintenance
Epsilon AI in industry conversations at AI Everything Global, Dubai, 2025
Industry conversations · 2025AI Everything Global · Dubai
100+Clients
10,000+Professionals trained
8Published use cases
3Registered markets
Company-published figures
02CLIENTS & COLLABORATIONS

Trusted across industries.
Built for serious work.

Selected solution, training and partnership relationships spanning telecommunications, finance, infrastructure, manufacturing, healthcare, logistics, retail and the public sector.

Production systems & measurable pilotsData · ML · RAG · voice · computer visionISO-certified management & information security

Review how Epsilon moves from complex operational problems to governed systems, measurable results and teams equipped to run them.

Explore client projects
03EPSILON AI ANALYTICS · SHOWCASE

Complex systems.
Measured outcomes.

Eight published use cases, for named and confidential clients, show Epsilon’s depth across data platforms, predictive AI, enterprise RAG, computer vision and customer intelligence.

Data infrastructure02

AIT

Real-time data & ML

AIT industrial delivery control tower — representative interface with sample data. Not the actual production platform, which is confidential.

ChallengeLegacy infrastructure limited real-time insight.

−70%Query latency
+50%Analytics accuracy
+40%Customer-behavior prediction

Outcomes as reported by Epsilon delivery teams

Solution & technology

SolutionA streaming warehouse and ML platform for faster, more accurate decisions.

SQL Server → BigQuery · Kafka CDC · Kubernetes · Vertex AI
Digital dentistry03

Zylo3D

Dental printer predictive maintenance

ZyloDent predictive-maintenance dashboard — representative interface with sample data. Not the actual production platform, which is confidential.

ChallengeUnpredictable equipment failures drove downtime and pushed up production and maintenance costs.

−35%Equipment downtime
+40%Maintenance efficiency
−30%Operational cost

Outcomes as reported by Epsilon delivery teams

Solution & technology

SolutionPredictive maintenance that forecasts issues, interprets technician feedback and delivers step-by-step repair procedures from digitized equipment manuals.

RAG (BM25 + GPT-4) · BERT / RoBERTa · Digitized equipment manuals
Explore 5 more Analytics use cases
Document intelligence04

Confidential client · Government

Enterprise knowledge assistant

Source-grounded enterprise knowledge assistant — product demonstration with sample data.

ChallengeResearch across disconnected departments was slow.

−80%Research & retrieval time

Outcomes as reported by Epsilon delivery teams

Solution & technology

SolutionMultilingual, source-grounded answers across enterprise documents.

RAG · OCR · Semantic search · Secure enterprise APIs
Public safety05

Confidential client · Public safety

DeepSight video intelligence

DeepSight video-intelligence command center. Representative interface with sample data — not the actual production platform, which is confidential.

ChallengeManual CCTV review delayed investigation.

−90%Manual review labor

Outcomes as reported by Epsilon delivery teams

Solution & technology

SolutionSearchable video metadata, object detection and anomaly alerts.

YOLO · Object detection · VMS integration
Retail & customer experience06

NUT Botanicals

Recommendations & multilingual sentiment

NUT Botanicals AI recommendation engine. Representative interface with sample data — not the actual production platform, which is confidential.

ChallengeGeneric recommendations limited engagement, and customer feedback was scattered across reviews, social media and surveys.

+25%Average order value
+40%Customer retention
−20%Acquisition cost
+30%Customer satisfaction
+25%Product quality
−20%Complaint volume

Outcomes as reported by Epsilon delivery teams

Solution & technology

SolutionBehavior models and segmentation personalize shopping, while multilingual sentiment models turn feedback into product and service priorities.

RFM segmentation · Behavioral modeling · Multilingual NLP · Sentiment classification
Claims intelligence07

Confidential client · Government & insurance

Accident assessment

AI accident-assessment console with human-supervised review. Representative interface with sample data — not the actual production platform, which is confidential.

ChallengeManual accident investigation and inconsistent reporting delayed claims.

−70%Manual investigation time

Outcomes as reported by Epsilon delivery teams

Solution & technology

SolutionImage-based damage assessment and structured reports support qualified human review.

Computer vision · Damage assessment · Human-reviewed decision support
Image intelligence08

Confidential client · Visual search

ImageTwin visual search

ImageTwin visual-search console. Representative interface with sample data — not the actual production platform, which is confidential.

ChallengeManual comparison across large image libraries took too long.

−90%Manual image search time

Outcomes as reported by Epsilon delivery teams

Solution & technology

SolutionVisual embeddings retrieve similar images and identify potential duplicates for review.

CLIP / ViT · Vector search · FAISS / Annoy
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Outcomes are reported by Epsilon for the individual cases shown. Product screens and representative dashboards use sample data. Representative dashboards are sample interfaces with sample data — not the actual production platforms, which are confidential. Client letters are attached to the relevant organization.

04PRODUCTS & SERVICES

Enterprise AI
built for operations.

Purpose-built products and delivery expertise, from data foundations to production deployment and adoption.

Explore services and ready-to-deploy solutions

Services & expertise

Build the foundations. Connect the workflows. Develop your people.

Explore platform interfaces and use cases

Inside the platforms.

Explore enterprise knowledge, voice and construction intelligence.

Construction project intelligence

See the risk.
Act while it still matters.

Connect schedules, costs, procurement and field progress in one project view. Trace emerging risks, compare recovery options and bring the decisions that matter to the right people.

  • Connected schedule, cost & field signals
  • Recovery options across time, cost & resources
  • Portfolio oversight & decision reporting
Explore ConstructINS

Actual ConstructINS interface · public demo with sample data

Built for the work that matters.

DOCUMENTED USE CASES
Enterprise conversational intelligence

A natural conversation.
An enterprise-grade response.

Give customers and field teams a spoken interface to governed knowledge, with multilingual conversations, transcripts and contextual handover.

  • Language & dialect detection
  • Shared RAG knowledge layer
  • Transcripts & human escalation
Explore VoiceINS

Built for the work that matters.

DOCUMENTED USE CASES
Enterprise knowledge intelligence

Your knowledge.
Answers you can verify.

Turn policies, contracts and technical documents into a permission-aware answer service. Every response points back to its source.

  • Source and page citations
  • Permission-aware knowledge channels
  • Arabic & multilingual retrieval
Explore RAG.INS

Built for the work that matters.

DOCUMENTED USE CASES
06TRUST, MADE VISIBLE

Registered. Accredited.
Verifiable.

Corporate trust & registration

Registered entities in the United States, Egypt and Saudi Arabia. The responsible contracting entity is confirmed for each engagement.

United States
7078427
Egypt
118268
Saudi Arabia
1009109714
ISO/IEC 27001:2022 — Information Security ManagementAligned with SOC 2 principles

The ISO certificate covers cloud and AI products, solutions and services. SOC 2 refers to framework alignment.

Where we operateNewark, DelawareUSA · Registered headquartersCairo & GizaEgypt · OfficesRiyadhSaudi Arabia · Registered entityDubaiUAE · Partner deliveryBaghdadIraq · Office · Analytics & learning partnership

Review trust & compliance

Learning credentials

Issued by Epsilon AI Learning — USA, Reg. 7078427. Each certificate includes a unique Certificate ID and QR verification.

IAFAccreditation framework
EGACCertification pathway
CPD UKProfessional-development recognition
IACETAligned with continuing-education standards
Accreditation & verification

Since 2015

Key milestones from Epsilon’s published company history.

  1. 2015Founded in the US and Egypt

    Epsilon AI Analytics and Epsilon AI Learning from day one.

  2. 2016Consulting & training foundations

    First AI consulting and project-based professional programs.

  3. 2017Enterprise AI projects

    Production analytics and AI for AIT and NUT Botanicals.

  4. 2018–19Role-based certification paths

    Data analysis, data science, machine learning and AI programs.

  5. 2020Zylo3D partnership

    AI combined with 3D and digital engineering technologies.

  6. 2021Expansion to the UAE

    Dubai base supporting organizations across the GCC.

  7. 2022ConstructINS

    Construction-intelligence platform developed with Rowad Modern Engineering.

  8. 2023Growth across industries

    Relationships including Elsewedy Group, MB Group and Aman Holding.

  9. 2024Saudi Arabia

    Riyadh operations and a bilingual RAG assistant for a government team within MODON.

  10. 2025Expansion to Iraq

    Baghdad office — Epsilon’s fifth country.

  11. 2026EgySmart partnership

    Commercial deployment of ConstructINS.

Signed letters from clients & partners

Named signatories, from group CEOs to international event organizers. Letters with a local scan open here; others are published on epsilonaiglobal.com with each party’s consent.

Management-system certification

ISO 21001:2018

Educational Organizations Management System

Infinity Cert Intl · Reg. E220126M

Valid through 21 January 2027

Management-system certification

ISO 9001:2015

Quality Management System

Infinity Cert Intl · Reg. EG220126A

Valid through 21 January 2027

Operating licence

ITIDA

IT Activities License No. 3170

Egypt · Ministry of Communications & IT
Information-security certification

ISO/IEC 27001:2022

Information Security Management System

Infinity Cert International · Reg. EG120325S

Valid through 11 March 2026

THE EPSILON TEAM

The people behind
your next AI initiative.

Business leadership, engineering depth and applied AI expertise. Meet the people bringing Epsilon’s technology and learning capabilities together.

Executive leadership

Experience. Direction. Delivery.

Chairman

Eng. Ahmed Yahia

ex-Thales Group Egypt & France · ex-Project Manager, Hanwha (Defence)

Chief Technology Officer

Ahmed Qattan, Ph.D.

MIT post-doc · Cambridge Ph.D. · computer vision

Chief Executive Officer

Eng. Karim Yahia

MBA · ex-Operations Mgr AIT · ex-Vodafone UK

General Manager

Eng. Abdelrahman Omar

ex-GM RTS / AIT

Financial Manager

Eng. Mohamed Omar

ex-AIO Egypt

Marketing Director

Eng. Adam Naeem

ex-Unilever / PepsiCo Egypt

SPECIALIST EXPERTISE

Depth across the
AI lifecycle.

Research, engineering, data and operations—connected through one team.

Meet the full Epsilon team

Karim Hamdy

Senior Technical Lead

Eslam Abdelhameed

Senior AI Engineer

Hesham Asem, PhD

Senior AI Researcher

Mohsen Moftah, PhD

NLP Specialist

Ahmed Emad

Senior Big Data Engineer

Marawan Wally

Senior MLOps Engineer

Meet more of our specialistsShow fewer specialists

Mostafa Osman

Data Scientist

Ali Abdelaal

Senior AI/ML Engineer

Mohab Metwally

Data Scientist

Ahmed Hafez

Senior BI Analyst

Abdelrahman Rezkallah

Senior Data Scientist

Diaa Yehia

Lead Data Analyst

Shrouk Tarek

Senior Data Scientist

Ahmed Ali

Senior Business Analyst

Mohammed Gammal

Senior Data Engineer

Khaled Belal

RPA Consultant

Mostafa Qamar

Senior Business Development & Growth Specialist

Omar Yasser

Generative AI Engineer

Ahmed Khaled

Data Analyst & Data Engineer

Mostafa Sabry

Data Scientist

Aly Bakr

Data Analyst

Eng. Salah Khattab

AI Engineer

YOUR NEXT AI INITIATIVE

Where can AI create
measurable value
in your organization?

Define the opportunity. Build the solution.
Develop the capability to scale.

Book an enterprise AI consultationTrain your team